Terms & Conditions

UNIVERSAL AVIONICS SYSTEMS CORPORATION GENERAL TERMS AND CONDITIONS
FOR THE SALE OF PRODUCTS AND SERVICES TO CUSTOMERS

1. GENERAL OFFER AND ACCEPTANCE. Notwithstanding any other provision of any proposal, purchase order, or any other similar document, the following terms and conditions shall apply to any sale of products or services by Universal Avionics Systems Corporation (“Universal”), a Delaware corporation having its principal place of business at 3260 E. Universal Way, Tucson, Arizona 85756 to any third party (hereinafter “customer”). Any order covering the sale of Universal’s products and services (“Products”) shall be governed solely by these General Terms and Conditions (“GTCs”). Universal shall not be deemed to have waived the GTCs if it fails to object to provisions appearing on, incorporated by, referenced in, or attached to customer’s order which provisions are hereby expressly rejected. Customer's order shall be deemed accepted when Universal sends an acknowledgement to customer. Universal reserves the right to reject any order, in its sole discretion. Customer’s silence, acceptance, or use of the Products constitutes its acceptance of the GTCs.  General Terms and Conditions for software Products can be located at uasc.com.

2. PRICES. The prices for the Products shall be at Universal’s standard prices in effect at the time of shipment unless otherwise agreed to in writing by Universal. If such prices are based on the purchase of a particular quantity of Products and customer fails to purchase such quantity, Universal shall have the right to collect from customer the difference between the price paid by customer for the Products purchased and Universal's standard price for such Products in the quantity purchased by customer at the time of shipment. Prices do not include shipping charges. All shipping charges are the responsibility of customer. Prices do not include applicable taxes including, without limitation, excise, sales or use taxes. Any taxes (other than taxes due on Universal’s net income) that are payable on transactions hereunder shall be the responsibility of customer. Universal reserves the right to invoice customer for any such taxes that are or may become payable by Universal. Customer shall supply Universal with a copy of an appropriate tax exemption certificate. Universal reserves a security interest in any Products sold to the extent of the invoiced amount to secure payment of customer's obligation. At Universal's request, customer will execute any instrument Universal shall desire to perfect its security interest.

3. PAYMENT. All payments are due and payable thirty (30) days from the date of invoice, provided however, that Universal shall have the right, in its sole discretion, to require payment before shipment or payment via letter of credit in the event Universal determines that customer is delinquent in payment or will exceed its credit limit. Payments shall be made in U.S. dollars to Universal Avionics Systems Corporation, in accordance with the remittance instructions on the invoice. If all the Products ordered are not delivered or performed at one time, customer shall pay the unit prices applicable to the Products delivered and/or Services performed at the time of the invoice and a separate subsequent invoice shall be issued for the additional Products delivered and/or Services performed. Each shipment shall be considered a separate and independent transaction. Late payment of invoices may be assessed a charge equal to the lesser of 1.5% per month of the balance due or the maximum rate of interest permitted in accordance with the laws of the State of Arizona. The customer will be charged fifty dollars ($50.00) plus bank fees and collection costs, including attorney fees, if necessary, for each check returned due to insufficient funds or payment not otherwise successfully processed due to no fault of Universal. All Products ordered shall at all times be subject to the credit approval of Universal. Universal may at any time decline to make any shipments or deliveries or perform any services except upon receipt of payment for such Products in advance.  Payments will be set up for auto renewal for the end of each term and shall be invoiced accordingly.  If Universal does not receive payment for the next term by the end of the current term such lapse in payment may result in a disruption of service to the customer.  Universal has no liability for any disruptions of service.  Universal may charge a reinstallation fee if a disruption of service occurs due to no fault of Universal.

4. TITLE, RISK AND INTELLECTUAL PROPERTY. Title to the Product shall remain with Universal and shall not pass to the Customer until payment in full has been received including any late fees or other charges that may have been incurred by Universal. Risk of loss or damage to the Products shall pass to Customer at the time of Delivery. Universal retains all right, title and interest in and to any and all of the intellectual property, whether formalized or not, related to or contained in the Products.

5. PACKAGING AND DELIVERY. All packaging will be performed by Universal in accordance with Universal’s standard practices. Universal shall make reasonable efforts to meet the proposed Delivery schedule provided Universal’s standard lead times are observed. However, Universal shall not be liable for, nor shall Universal be in breach of, its obligations to customer because of any delays in Delivery or delays due to Universal’s suppliers.  Universal has no control over delivery providers (e.g., FEDEX, DHL, UPS, etc.) and has no control over shipments from suppliers that may be delayed for numerous reasons (see Article 8 below). All risk of loss or damage to the Products shall pass to customer upon Delivery. “Delivery” means IncoTerms 2020, FCA Universal's Tucson, Arizona facility. Subject to Article 4 above, title to products shall not pass until such payment in full has been received. All returns must be made within thirty (30) days from the date of Delivery and may be subject to a restocking and/or recertification fee if applicable.  All returns must be in original packaging and must not be used or damaged in any way. 

6. INSPECTION. Within two (2) business days of receipt of the Products, customer shall inspect the Products to check for damage, shortages or other non-conformity. Customer shall notify Universal of any discrepancies within two (2) business days of inspection and shall supply evidence of damage (e.g., pictures, video, etc.). Failure of customer to comply with this Section may result in customer’s inability to file a claim for such discrepancy. Notwithstanding the above, all claims for loss or damage to the Product caused after Delivery are the sole responsibility of customer and customer is responsible for pursuing such claims directly with the shipping company.

7. CANCELLATION. Customer may not cancel an order without Universal's prior written consent. Universal will inform customer of cancellation/restocking/recertification fees, if any, that may be incurred by customer in the event of such cancellation.  Special ordered or clearance Products cannot be cancelled.

8. EXCUSABLE DELAY. Universal shall not be liable for any failure to deliver, or delay in the Delivery of, any Products due to any cause beyond its reasonable control, including but not limited to acts of God, acts of civil or military authority, fires, epidemics, floods, riots, wars, sabotage, labor disputes, governmental actions or inability to obtain materials, components, energy, manufacturing facilities, or transportation or such events in Universal’s suppliers. In the event of any such delay, the date of Delivery or performance hereunder shall be extended by a period equal to the time lost by reason of such delay or pursuant to the time such supplier of Universal is communicating to Universal. In the event Universal's production is curtailed for any of the above reasons, Universal may allocate its production among its various customers. Such allocation shall be made in a commercially fair and reasonable manner.  However, certain governmental customers may take priority under certain legal statutes. It is the responsibility of the customer to seek additional updates on status after Universal notifies the customer of an Excusable Delay.

9. WARRANTY. Universal’s warranties for Products are governed solely by Universal’s Warranty Certificate provided with the Products at the time of Delivery. Notwithstanding anything to the contrary herein, in no event shall Universal be liable for any warranties whether express or implied under this Agreement or any other document except for the warranties set forth in Universal’s Warranty Certificate.

10. DISCLAIMER. THE LIMITED WARRANTIES CONTAINED IN THE WARRANTY CERTIFICATE PROVIDED WITH THE PRODUCT AT THE TIME OF SHIPMENT, ARE PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED.

11. LIMITATION OF LIABILITY. IN NO EVENT SHALL UNIVERSAL BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER THESE GTCs EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING, WITHOUT LIMITATION, INTERRUPTION OF BUSINESS, LOSS OF PROFITS, OR LOSS OF USE. THE EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES AS SET FORTH IN THIS WARRANTY SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY UNDER THE TERMS OF THESE GTCs. UNIVERSAL’S AGGREGATE LIABILITY ON ANY CLAIM FOR LOSS OR DAMAGE ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM THESE GTCs, OR FROM THE PERFORMANCE OR BREACH THEREOF, OR FROM THE MANUFACTURE, SALE, DELIVERY, RESALE, REPAIR OR USE OF ANY PRODUCT OR SERVICE COVERED BY OR FURNISHED UNDER THESE GTCs SHALL IN NO EVENT EXCEED UNIVERSAL’S STANDARD PRICE OF THE PRODUCT, AT THE TIME OF PURCHASE, WHICH GIVES RISE TO THE CLAIM.

12. INDEMNIFICATION. Customer agrees to indemnify, defend and hold harmless Universal, its shareholders, directors, officers, employees, agents and affiliated companies, from and against any losses, costs, or damages (including reasonable attorneys’ fees), or any third party claims, resulting from or in connection with any injury to persons, real property or tangible personal property, or infringement of third party rights, caused by, arising out of or related to: (i) anything customer provides Universal which is incorporated into Universal’s product or service (including, but not limited to specifications, designs, documents, reports, or data); (ii) customer’s modification of Universal’s product or service; (iii) the combination, operation, or use of a product or service with any product, data, or apparatus that Universal did not provide; (iv) infringement by a non-Universal product; (v) the negligence or willful misconduct of customer or its agents or anyone associated with customer; or (vi) from customer’s breach of any term of the GTCs.

13. CONFIDENTIALITY. The pricing terms provided to customer is Confidential Information of Universal and is required to remain confidential and customer shall not disclose such information to any third party without the prior written consent of Universal and shall only share such information within customer’s organization with those employees who have a need to know such information.

14. APPLICABLE LAW/FORUM. This Warranty shall be governed in all respects by the laws of the United States of America and the State of Arizona without regard to conflicts of law principles. The Parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to the GTCs. All disputes arising under the GTCs shall be brought in Superior Court of the State of Arizona in Pima County or the Federal District Court of Tucson, Arizona. Such courts shall have sole jurisdiction over any disputes under the GTCs, and the parties hereby consent to the personal jurisdiction of such courts and for a waiver of a trial by jury.

15. ASSIGNMENT. Customer may not assign its rights or obligations under the order without the prior written consent of Universal, and any purported assignment without such consent shall have no force or effect.

16. WAIVER. Any waiver by Universal of any default of customer hereunder shall not be deemed to be a continuing waiver of such default or a waiver of any other default or of any of the terms and conditions of the GTCs.

17. AMENDMENT. The terms and conditions of the GTC may not be superseded, modified, or amended except in writing by stating that it is such a modification and signed by an authorized representative of each party hereto, provided, however, that Universal may modify the specifications of the Products sold hereunder without notice.

18. EXPORT CONTROL LAWS. The parties hereby represent and warrant that they are familiar with and will comply in all respects with all United States laws, regulations, and administrative requirements applicable to the Products and to these GTCs including but not limited to export compliance regulations, data privacy and data security, and any other pertinent regulations.

19. INTERPRETATION. Ambiguities, inconsistencies, or conflicts in the order will not be strictly construed against the drafter of the contract language; rather, they shall be resolved by applying the most reasonable interpretation under the circumstances, giving full consideration to the intentions of the parties at the time of contracting.  If there are any questions during the pendency of the order, the customer can contact Universal at +1.520.295.2300 during normal business hours for Tucson, Arizona and provide the order number to ask any questions.

20. SEVERABILITY. The invalidity or enforceability of any particular provision of the GTCs shall not affect the other provisions within the GTCs, and the remaining provisions of the GTCs shall be construed in all respects as if such invalid or unenforceable provisions were omitted if a suitable provision cannot be adequately constructed from the invalid or unenforceable provision. In the event that any part of the GTCs is held by any court or other judicial or administrative body to be null, void or unenforceable, said provision shall survive to the extent it is not so declared, and all of the other provisions of the GTCs shall remain in full force and effect.

21. ENTIRE AGREEMENT. Customer’s order, along with these terms and conditions and any documents incorporated by reference on the face hereof (but expressly excluding any of the terms and conditions of customer's order or any similar document issued by customer), constitutes the entire Agreement between customer and Universal with regard to the Products  listed in customer’s order, and expressly supersedes and replaces any prior or contemporaneous documents, arrangement, understandings, agreements, or other such undertakings relating to such Products unless such Agreement is in writing and signed by authorized representatives of both parties and expressly states that these GTCs are expressly superseded. Any additional, modified, deleted, or different terms, specifications, or other references set forth or referenced in customer’s order are hereby objected to by Universal and shall be deemed a material alteration of this Agreement and its terms and conditions and not a part of any resulting order regardless if Universal has not specifically replied or challenged such document via email or in writing.

INTRODUCTORY

We at Universal Avionics Systems Corporation (“Universal”, “we”, “our”) appreciate your interest in our products and visit to our website. We have sought to achieve an innovative and informative website, and we hope that you will be as enthusiastic as we are about this creative effort. Please read these Terms of Use before using universalavionics.com (the “Website”). Your use of the Website constitutes your acceptance of these Terms of Use. If you do not agree to these Terms of Use, the Privacy Policy, and other policies on the website please exit the Website now and do not use the Website or any of its features.

LICENSE AND ACCESS

We grant you a limited license to access and make personal use of the Website and not to download or modify it, or any portion of it, except with our express written consent. These Terms of Use are applicable only to your electronic access and associated personal use of the Website. All purchases or other transactions between you and Universal or any third parties that you may access as a result of our website, including those which you may enter into via electronic methods, are governed by and subject to separate respective terms and conditions and not by the provisions of these Terms of Use.

COPYRIGHTS

The contents of the Website are protected by U.S. and international copyright laws. The contents of the Website are owned or licensed by Universal. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Universal or the copyright owner.

TRADEMARKS

The trademarks, service marks, and logos (“Trademarks”) used and displayed on the Website are registered and unregistered Trademarks of Universal Avionics Systems Corporation and our affiliated corporations and others. Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Website without the written permission of the Trademark owner. Our Trademarks may not be used in any way without our prior written permission. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Universal or the Trademark owner.

FEEDBACK

We welcome your comments regarding our products and services. However, should you view our Website and respond with information including, but not limited to, questions or comments regarding the content of the Website, or new product ideas, such information shall be deemed to be non-confidential and we will have no obligation of any kind with respect to such information and shall be free, without limitation, to reproduce, use, disclose and distribute the information to others without limitation. We shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.

LINKED SITES

The linked sites are not under our control and we are not responsible for the content of any linked site or any link contained in a linked site. We reserve the right to terminate any link or linking program at any time. We do not endorse companies or products to which we link and we reserve the right to note as such on our Website. If you decide to access any of the third party sites linked here, you do this entirely at your own risk. Such linked sites may have separate tracking or identifying software over which we have no control.

PROHIBITED USES

You agree that you shall not use the Website to do any of the following: (i) restrict or inhibit any other user from using and enjoying the Website; (ii) post or transmit any unlawful, illegal, obscene or pornographic information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law, including, without limitation, the U.S. Export Control laws and regulations; (iii) knowingly post or transmit any information, software, or malware which contains a virus, worm, Trojan horse or other harmful component; (iv) upload, post, publish, transmit, reproduce, distribute or participate in the transfer or sale, or in any way exploit any information, software or other material obtained through the Website which is protected by copyright or other proprietary right or derivative works with respect thereto, without obtaining permission of the copyright owner or right holder.

PRIVACY

Our Privacy Policy applies to the use of the Website, and its terms are made a part of these Terms of Use by this reference. To view our Privacy Policy, click here. Additionally, by using the Website, you acknowledge and agree that Internet transactions are never completely private or secure. You understand that any message or information you send to the Website may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted. Additionally, as stated above, clicking on other links from third parties may share your information with others.

DISCLAIMER AND LIMITATION OF LIABILITY

THE MATERIALS ON THE WEBSITE ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, SPECIFICALLY EXCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL UNIVERSAL, ITS EMPLOYEES, DIRECTORS, OFFICERS, OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF UNIVERSAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Further, neither we nor our suppliers warrant the accuracy or completeness of the information, text, graphics, links or other items contained within these materials. We may make changes to these materials, or to the products described therein, at any time without notice. We make no commitment to update the materials.

VIOLATION OF THIS AGREEMENT

You agree that we may, in our sole discretion and without prior notice, terminate your access to the Website and block your future access to the Website if we determine that you have violated these Terms of Use. You agree that we will not be liable to you or to any third party for termination of your access to the Website as a result of any violation of these Terms of Use.

APPLICABLE LAW

The Website is controlled by Universal from our offices in the State of Arizona within the United States of America. We make no representation that materials in the site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access the Website from other locations do so under their own initiative and are responsible for compliance with applicable local laws. You may not use or export the materials in violation of U.S. export laws and regulations. Any claim relating to the materials shall be governed by the internal substantive laws of the State of Arizona, USA and accessing website consents to jurisdiction in the State of Arizona in the Courts servicing Tucson, Arizona. Any trial by jury is hereby waived by both parties.

MISCELLANEOUS

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. Our failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by Universal of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between you, Universal, or any other party be deemed to modify any provision of these Terms of Use.

Updated: 03/15/2024